Top 10 FAQs
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Flexible pointing is a specialised finish for concrete and clay tiles that usually requires a separate charge rate.
This is set up with the labour rates. You need to go to Set Up > Set up Pay Rates > Tilers pay rates – fixed
This is where you set the rate for the material (even though it is under the heading of Labour) ...read more
This issue has been found to be due to incompatible Microsoft Word 'add-ins' that are installed by various applications, often without your knowledge, that enhance the application's integration with MS Word.
Open MS Word and open a blank document ...read more
This is an obscure issue caused by elevated levels of security on corporate firewalls. By default, they stop external web sites talking back to computers on their network, for obvious reasons.
This is the error message dialog box:
The Fix
To access our license server, all of the below URLs must be added to the whitelist of allowed sites on the firewall:
us ...read more
Using an image from Google, nearmap or Bing, or even getting your own image from a drone, you can create very accurate 3D models of your roof geometry, and subsequently prepare a detailed labour and material quotation for your clients. This is how you do it with standard tools in your AppliCad Roof Wizard software ...read more
Before you can generate a panel cutting list of your products, they must exist in the Roof Wizard system. This is easily achieved by defining a new panel from the Set-Up > Metal Panels option. This tutorial takes you through the basic steps and highlights the important things to consider ...read more
This is caused by either having multiple sessions of the software open, or the software was unable to close the license properly when it exited from a session and didn't reset the license count (this is most common if the software has crashed out after an abnormal operation) ...read more
Check the settings in Tools > Set Display. Roof should be set to [Yes] for all storeys. If the 'tick' mark for planes is not showing in the corner of the roof area when the roof planes are set to [No], go to the next step ...read more
This is normally caused by the Microsoft Visual C++ Redistributable not installing correctly or being deleted.
It is often due to the fact that the AppliCad installation script asks if you wish to install it (you do) and many operators who are not sure, select [No] when they should select [Yes] ...read more
This may be accompanied by the error message in the prompt area - "Failed to insert text."
The normal cause for this is the incorrect default text has been set. These functions need TrueType fonts to dimension your model.
Go to the right hand menu, turn it on if it is not on already ...read more
If you recently updated from an old version to V9.0n and your wall sheet/panel list creates the report, adds the table outline, but doesn't print the sheet list in the table, you will need to check the Setup > Preference Settings > Dimension Defaults and the dialog displayed may have values missing or lost during the update ...read more