Top 10 FAQs
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Error Reported when Printing to Word Template.
Problem #1
A C++ runtime error is usually caused when the operator tries to print to a Word template that is still open in Word. Typically when you do a report, notice an error, fix it, and try to print again immediately – but the first attempt is still open in Word ...read more
Battens or purlins are defined under the heading of Flashing because they are supplied as a linear item, that is, they are supplied and costed per metre or per foot.
From the pulldown menu select Set Up > Flashing. Select the dropdown box at the top and select Batten ...read more
Yes you can import a CAD file using any of the basic CAD import tools from the File menu. However, be aware that not all versions of all formats are supported. We suggest for the sake of convenience that you utilise the DXF format. It is important to note that these files generally have limited value to us - most often they are only 2D and very rarely, if ever, do they have attributes on the lines that help us with generating a material take-off ...read more
The license may have indeed expired!
However, the first thing to do is check if the license you use is Hardlock (USB key) or Softlock. If the license is secured with Hardlock, make sure that the Rockey4 USB key (the small blue USB key) is plugged into a working USB port on your PC, and that the green LED light is steady and not blinking or flashing ...read more
This seems to occur with users who have multiple screens and they have been working on the second screen and then unplug or switch back to a single screen. The software still remembers the position of the track outline box stored in a location on the second screen ...read more
File Locking (Networking)
AppliCad Roof Wizard is netwrok aware, and supports networking, file sharing and also has file locking. File locking restricts the operator from opening a job already being worked on by one of their colleagues. This prevents inadvertently over-writing some else’s work or data-files with a different version of the job ...read more
Flexible pointing is a specialised finish for concrete and clay tiles that usually requires a separate charge rate.
This is set up with the labour rates. You need to go to Set Up > Set up Pay Rates > Tilers pay rates – fixed
This is where you set the rate for the material (even though it is under the heading of Labour) ...read more
The flashing list may run in two modes, one of which is the standard mode suitable for the majority of users doing regular residential, most industrial and commercial structures. We also have what we have called Commercial Mode which allows for predefined trim assemblies to be defined ...read more
This issue has been found to be due to incompatible Microsoft Word 'add-ins' that are installed by various applications, often without your knowledge, that enhance the application's integration with MS Word.
Open MS Word and open a blank document ...read more
Fixtures are our way of dropping hardware onto your roof, and including them in your client's proposal or estimate. They can include such things as solar panels, penetrations, vents, AC units etc.
First draw the shape you wish to use to graohically describe your fixture ...read more